We are a family business and have worked hard over the last 10 years to build trust between ourselves and our customers.
At Fantastic Woodworking you can be assured your privacy is respected. If you contact us for any reason, you are not tracked or added to a mailing list database by this web site. I do have an opt-in newsletter list. If you subscribe to it, your mailing address will never be sold, traded or given to anyone. I don't like spam and I don't participate in it.
We collect information from customers, such as their telephone numbers and email addresses, simply so that we can contact them if problems arise with their orders. We may use email lists to correspond with customers. We take reasonable precautions to safeguard the privacy of addresses and telephone numbers, but we cannot guarantee the privacy of submitted information or the security of our site.
I do not use cookies to gather personal information about you. Generic information such as browser type, screen resolution, and other non-personally identifiable information is collected. This helps me optimize the design of my site for the majority of my visitors. Cookies are used to remember your order from one page to the next when you use the shopping cart to purchase goods or services. The cart will not work without cookies.
PayMate and PayPal
We have chosen Paymate and PayPal as our online payment processors. As an Australian company Paymate knows all about Aussie dollars which is what we want. What you want is a secure method of payment.
Paymate is in association with eBay Australia and New Zealand. As a buyer you can check out the benefits of Paymate here.
PayPal is internationally recognised as a secure payment facility. They are associated with eBay and handle an enormous number of online transactions daily. We have been both buying and selling personally online using these companies for the past 2 years with no problems. Check them out here.
Paymate and PayPal handle credit card debits and online payments for us. They tell us how to reach you, but they don't tell us your credit card or bank account numbers. Please see their privacy information.
