Books and Patterns in paper form are sent in Australia Posts "Tough Bags" through the mail at standard postage rates worldwide. We have been doing this satisfactorily for many years.
Postage calculator. As soon as you add an item to your shopping cart a postage calculator will pop up. Enter your country and postcode (zip) for an instant postage quote.
Finished Woodwork and Timber up to 20kgs is sent by one of
Australia Posts parcel services. Orders above 20kgs by special arrangement. We
will contact you with full details before shipping.
Returns
As a small family business the one way we can compete with the
big boys is to maintain good relations with all our customers. If you ever have
a complaint with any of our products you will find we are prepared to go to
extrordinary lengths to solve the problem and turn a dissatisfied customer into
a satisfied one.
In the meantime we will do our best to avoid any
problems in the first place by being absolutely straight and honest with you,
our customers.
